Preparations for this special season have already begun! To ensure that your orders are shipped before Christmas day, it is essential that you meet all the deadlines. Avoid constraints by anticipating your orders.
Deadlines for placing orders
NOVEMBER 25TH - All DreambooksPro orders
DEZEMBER 2TH - All DreambooksPro orders with urgency fee
DEZEMBER 9TH - All Onelab Pro orders and Christmas products - Ireland, Switzerland, Finland, Norway, Latvia, Lithuania, Bulgaria, Iceland, Croatia, Estonia, Denmark, Sweden, Poland, Czech Republic, Slovakia, Hungary, Romania
DEZEMBER 10TH - All Onelab Pro orders and Christmas products - Belgium, Netherlands, Luxembourg, Slovenia
Deadline extension: If you need to extend the deadline for placing an order to after November 25th, you can do so by paying an urgency fee, this will extend the deadline to December 2nd. Condition valid for DreambooksPro orders only
Urgency fee: For DreambooksPro orders the urgency fee will be disabled from November 4th until November 25th. For Onelab Pro orders the urgency fee will be disabled from November 4th until January 17th.
Flexible Production Times: The usual production times for orders placed after November 1st may be missed, but will be assured again for orders placed from January 17th, 2022 onwards.
Repairs: Product repairs will not be carried out between December 1st and January 17th, 2022.
Showcase: From November 1st until January 17th 2022 no showcase orders will be produced.
Order grouping: From November 1st until January 17th 2022 it will not be possible to make order grouping requests.
Important: Orders placed after the stipulated dates will not be guaranteed to be shipped before Christmas Day.